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Omnifact’s Web Search capability allows the AI assistant to access real-time information from the internet, going beyond its training data to provide up-to-date and context-aware responses. This guide explores how to use this feature effectively for professional research. Web Search is most valuable when you need information that is:
  • Current: Recent news, events, market data, or software updates that happened after the AI’s training cutoff.
  • Specific: Niche technical details, error codes, or local business information.
  • Broad: General knowledge, definitions, or historical context not fully covered in your internal documents.
Web Search vs. Knowledge BaseUse Web Search for external information (competitors, industry trends, news). Use your Knowledge Base (in Spaces) for internal company information (policies, project specs, meeting notes).
You can activate Web Search in two ways within the Auto response mode:
  1. Automatic Detection: Simply ask your question. If the AI determines it needs external information to answer accurately, it will automatically search the web.
    • Example: “What is the current stock price of Apple?”
  2. Explicit Request: Force a search by instructing the AI to look online. This is useful if the AI might otherwise try to answer from memory.
    • Example: “Search the web for the latest reviews of the iPhone 16.”

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Effective Research Strategies

To get the best results from Web Search, treat it as an iterative process.

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1. Be Specific with Keywords

Just like a traditional search engine, specific queries yield better results.
  • Less Effective: “Competitor analysis”
  • More Effective: “Compare pricing and features of Asana vs. Monday.com for enterprise plans in 2024”

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2. Iterate and Refine

Start with a broad search to get an overview, then ask follow-up questions to drill down into specific areas.
  1. Initial Search: “What are the top 3 trends in renewable energy for 2025?”
  2. Follow-up: “Focus on the second trend. Which companies are leading in this area?”
  3. Deep Dive: “Search for recent news about [Company Name]‘s latest product launch.”

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3. Verify with Citations

Omnifact cites its sources so you can trust the information.
  • Check the Source: Click the citation numbers (e.g., [1], [2]) at the end of a sentence to see the source URL in the citation list.
  • Evaluate Credibility: Ensure the information comes from a reputable domain.
  • Dig Deeper: Use the source links in the citation list to read the full articles for more context.

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Advanced Workflows

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Combining Web Search with Your Knowledge Base

One of the most powerful ways to use Omnifact is to combine external research with your internal knowledge. Scenario: Competitive Analysis
  1. Internal Context: Ask the AI to recall your product’s key features from your Knowledge Base.
    • “Summarize the key USP of our ‘Pro’ plan from the product specs document.”
  2. External Research: Ask the AI to search for a competitor’s equivalent offering.
    • “Now search for the pricing and features of Competitor X’s ‘Enterprise’ plan.”
  3. Synthesis: Ask the AI to compare the two.
    • “Create a comparison table showing our Pro plan vs. their Enterprise plan, highlighting our advantages.”

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Fact-Checking and Debunking

Use Web Search to verify claims or rumors.
  • “I heard a rumor that [Regulation X] is changing next year. Search for official government announcements to confirm this.”

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Limitations and Tips

  • Access Restrictions: The AI cannot access content behind paywalls, login screens, or captchas.
  • Speed: Web Search takes slightly longer than generating a response from memory. Use Quick Response mode if you don’t need external data.
  • Privacy: The Privacy Filter protects your search queries. It will block searches that contain sensitive PII (like names or phone numbers) to prevent data leakage.
Pro Tip: If you find a specific webpage you want the AI to analyze, you can paste the URL directly into the chat. The AI can fetch the page content and summarize or answer questions about it.

Web Search Feature Guide

Learn about the technical details of Web Search and Browsing.

Prompt Engineering

Improve your search queries with better prompting techniques.