Starting a new chat in Omnifact is the first step to getting -powered help with your work tasks. Each new chat you create is a separate conversation thread that allows you to focus on a specific topic or task.

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How to Start a New Chat

A new chat screen is opened automatically when you sign in to Omnifact. If you want to start a new chat at any time during your session, simply click the “Start New Chat” button located at the bottom of the left sidebar.
Start New Chat Button Location
After starting a new chat, you’ll see the Omnifact welcome message with example to help you get started. You can then begin typing your message in the input field at the bottom of the screen.

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Writing Messages

Once your new chat is open, simply type your question or request in the input field at the bottom of the screen and press Enter or click the send button. Your message can be as simple or detailed as needed - Omnifact works best when you clearly explain what you’re looking for.
For the best results, be specific about what you need. For example, instead of asking “Tell me about reports,” try “How do I create a quarterly sales report with data from our CRM?”
After sending your message, Omnifact will process your request and respond conversationally. You can continue the discussion with follow-up questions or new requests within the same chat. For more details on how to have effective conversations with Omnifact, see our page on Conversational Flow & Follow-Up Questions.

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Understanding Chat Sessions

Each new chat you create has these important characteristics:

Separate Conversation Thread

Every new chat is a distinct conversation. This helps you organize different topics or tasks without mixing contexts.

Persistent History

Your chat history is saved automatically. You can return to previous chats from the sidebar list at any time.

Conversation Context

Within a single chat, Omnifact remembers the full conversation , allowing for natural follow-up questions.

Customizable Titles

You can rename any chat to create a meaningful title that reflects its content or purpose, making it easier to find and reference specific conversations later.

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When to Start a New Chat

It’s a good practice to start a new chat when:
  • You’re switching to a completely different topic
  • You want to begin a fresh context without reference to previous exchanges
  • Your current chat has become very long and you want to improve performance
  • You’re starting a new task or project
When you need to continue working on the same topic but the current conversation has become very long, starting a new chat and briefly summarizing the previous context can help maintain optimal performance.

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Next Steps

Now that you know how to start a new chat, you can: