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Clarity is Kindness

The clearer your instructions, the better your results. Learn to eliminate confusion and get exactly what you need from Omnifact.

The Core Principle

Use direct action words and avoid assumptions about what Omnifact already knows. Replace vague requests with direct action words:
  • Instead of “Help with” → Use “Summarize”, “Create”, “Analyze”
  • Instead of “Think about” → Use “List”, “Compare”, “Explain”
  • Instead of “Look at” → Use “Review”, “Evaluate”, “Examine”

Context Omnifact Already Knows

You do not need to restate everything in every message. Omnifact carries context in three ways:
  • Within the conversation: Follow-up messages can refer to earlier messages in the same chat.
  • Personalization: Your role and response preferences in Account Settings apply automatically.
  • Chat Instructions (in Spaces): Standing instructions set by Space admins define the assistant’s expertise and tone.
Still be direct about what you want in this message. Even with persistent context, a clear action verb and specific request get better results than a vague follow-up like “make it better.” Also match your request to the right Response Mode. Use Quick Response for fast drafting, Auto when you need web search or document retrieval, and Simple Lookup in Spaces when answers must come only from uploaded documents.

See the Difference

❌ Vague and Confusing:
“What do you think about this report? Can you help me with some ideas for the presentation?”
✅ Clear and Direct:
“Summarize the main conclusions from this quarterly sales report and create 5 key talking points for my executive presentation.”
❌ Assumes Too Much:
“Update the client on the delay we discussed.”
✅ Provides Context:
“Draft an email to our software client explaining that the project will be delayed by 2 weeks due to integration issues. Use a professional, solution-focused tone.”

Simple Structure for Clear Prompts

Use this structure for maximum clarity:
Examples:
  • “Create a social media calendar for LinkedIn posts promoting our new CRM to small businesses in weekly format for next month.”
  • “Analyze this employee survey data and identify top 3 improvement areas with specific recommendations for each.”
  • “Compare our Q3 expenses against budget and highlight variances over 10% in bullet point format.”

Common Clarity Mistakes

Omnifact may not know what you mean if your request depends on information outside the current chat, a different conversation, or unstated details.Instead of: “Make the changes we discussed” (in a new chat or without prior context) Try: “Revise this job posting to emphasize remote work and reduce required experience from 5 to 3 years”
Replace unclear terms with specific instructions.Instead of: “Make it more professional” Try: “Use formal business language suitable for executive review”
Include all the context Omnifact needs to give you the right answer.Instead of: “Fix this email” Try: “Rewrite this customer service email to be more professional and include our 24-hour response commitment”

Quick Reference: Vague vs. Specific

Instead of…Be specific…
”The usual format""In bullet points with brief explanations"
"Make it professional""Use formal business language, no jargon"
"The document we’re working on""The employee handbook section on remote work"
"Fix the tone""Change from casual to professional”

Why Isn’t It Working?

Add missing context:
  • Background information Omnifact needs
  • Specific details about your situation
  • Clear parameters for what you want
Example: Instead of “Help with this budget” Try: “Review this Q3 marketing budget and identify any line items that exceed 15% of the total allocation”
Use more specific commands:
  • Replace “help with” → “create/analyze/summarize”
  • Replace “look at” → “review/evaluate/examine”
  • Add specific constraints like format, length, audience
Example: Instead of “Think about our hiring process” Try: “Analyze our current interview process and recommend 3 specific improvements to reduce time-to-hire”
Be explicit about priorities:
  • “Focus on [specific aspect]”
  • “Prioritize [particular area]”
  • “Emphasize [key point]”
Example: “Analyze this customer feedback focusing on usability issues, not feature requests”
Can someone else read your prompt and know exactly what you want? If not, add more details!

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