After finding your Spaces, the next step is entering and interacting with them effectively. Each Space provides a dedicated environment with its own specialized configured specifically for that Space’s purpose.

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Entering a Space

You can enter a Space in two straightforward ways:
  • From the “Your Spaces” page: Click on a Space card (in the “Favorite Spaces” section) or a Space list item (in the “All Spaces” section) to access its dedicated chat environment
  • Via the main navigation bar: Click directly on a pinned Space icon in the main navigation bar for instant access to any Space you’ve marked as a favorite
When you enter a Space, you’ll be greeted with a familiar chat interface that maintains the core experience you’re used to, while offering Space-specific enhancements. The Space Header at the top left will display the Space’s name and icon, confirming which environment you’re currently in.
Space Header showing name and icon

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Understanding the Space Interface

When you enter a Space, you’ll notice several distinctive elements that make it different from general chats:

Space Header

Located at the top left, displays the Space name and icon, providing confirmation of which Space you’re currently using.

Welcome Card

Upon entering a Space, you’ll see a “Welcome to [Space Name]” card with a description of the Space’s purpose and example prompts specifically relevant to that Space.

Space-Specific Chat

The main chat area functions similarly to general chats but is now connected to the Space’s specialized AI assistant.

Space Details Toggle

A button at the top right allows you to toggle the Space Details sidebar, which provides quick access to information about the Space’s Knowledge Base and members.

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Interacting with the Space AI Assistant

Each Space contains its own specialized AI assistant, configured through custom set by Space administrators. This creates a focused experience tailored to the Space’s specific domain or purpose.
Space chat interface with AI assistant

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Chatting with the Space AI Assistant

Conversations within a Space use the same familiar chat interface as general Omnifact chats, but with added capabilities:

Core Chat Functions

While the interface is familiar, remember that you’re now interacting with the Space’s specialized AI assistant rather than the general Omnifact assistant. This means responses will be tailored to the Space’s specific domain or purpose.

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Knowledge Base Integration

In Spaces with a , the Space-specific AI assistant can access and leverage documents to provide more accurate, contextually rich, and domain-specific responses.

Automatic Retrieval

When you ask questions relevant to the Space’s Knowledge Base, the AI assistant automatically retrieves and processes information from these documents.

Response Enrichment

Information from Knowledge Base documents enhances the quality and specificity of AI responses, giving you answers grounded in your organization’s own materials.
Even Spaces without a Knowledge Base can provide valuable specialized assistance through customized , which define the AI assistant’s behavior and expertise.

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Viewing Space Details

Every Space provides additional information about its content and members through the Space Details sidebar. This feature gives you quick access to the Space’s Knowledge Base documents, member list, and administration options without leaving your conversation.

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Accessing the Sidebar

Space Details sidebar toggle button location
To view Space Details, click the sidebar icon button at the top right of the chat interface (shown in the image above). This toggles the Space Details sidebar open or closed.
Your sidebar preference (open or closed) will persist as you navigate between different Spaces, providing a consistent experience across your workspace.

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Space Details Content

In the sidebar, you’ll find:
  • Knowledge Base section: Shows a preview of documents within the Space’s Knowledge Base
  • Members section: Displays a preview of Space members
  • Space Settings button: (For admins only) Provides access to comprehensive Space configuration
Space Details sidebar showing Knowledge Base and Members sections

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Best Practices for Using Spaces

Review Example Prompts

Each Space typically includes example prompts in its welcome message. These are designed specifically for that Space’s purpose and can help you get started with effective questions.

Leverage Space Context

Frame your questions with the understanding that the AI assistant has been configured for the Space’s specific domain. You can be more direct and domain-specific with your queries.

Reference Knowledge Base

If the Space has a Knowledge Base, explicitly ask for information from these documents when needed. For example: “Based on our company policies in the Knowledge Base, what is our approach to…”

Stay Topic-Focused

For best results, keep your conversations relevant to the Space’s intended purpose. This ensures you benefit from the specialized capabilities of the Space’s AI assistant.

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Common Questions

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Next Steps

Now that you know how to access and use Spaces, you might want to explore: